The Small Parcel Service will handle all consignments up to 0.5 cubic metres in volume. Any items bigger than this must be booked as cargo through the UK Cargo Agent, AW Ship Management Ltd, Liverpool. The Small Parcel Refrigerated Service will also be available on certain sailings at limited times.
Small Parcels will be accepted between 09:00 and 16:30 Monday to Friday excluding Bank Holidays and at certain advertised weekends between 12:00 and 16:00. They can also be sent by post or courier to the Small Parcel Agents if prior arrangements are made to complete the shipment declarations. Goods can also be accepted direct from manufacturers or suppliers such as Argos but again only if prior arrangements are made to complete the shipment declarations.
No hazardous goods such as compressed gas, flammable liquids or corrosives will be accepted for Small Parcels traffic. Please contact the UK Cargo Agents to arrange shipment of such goods. All goods should be packed suitably for sea transport in robust boxes with protection for fragile items. As far as possible fragile items will be packed on top of others to avoid crush damage but this cannot be guaranteed, especially for heavy items.
Goods such as car parts must be clean or wrapped in cardboard or plastic to avoid contaminating other cargo. In particular oil-filled items such as engines or gearboxes should be packed in oil-tight boxes to avoid leakage onto other goods. We reserve the right to refuse goods unsuitably packed. The volume of the goods will be calculated on the overall length, width and height so irregularly shaped items should be packed with other goods where possible to minimise lost space. Goods will be measured on arrival and charges calculated from those measurements.
Payment can be made by UK bank cheque with Guarantee card or in cash. Credit or debit cards are not accepted. Goods will only be shipped when all charges are paid.
To comply with Health & Safety Manual Lifting requirements, boxes should be less than 20kg in weight for single person lift and less than 40kg in weight for 2 person lift. Boxes over 40kg in weight will be moved by forklift at extra cost.
UK small parcel agent:
Dorset BJ16 6HX
Contact: Michael Stevens
T: 01929 554242
M: 07787 798908
Alternative small parcel agent:
Richard James International
Chittening Ind. Estate
Contact: Keith Jones
T: 01179 828575